Progressive Products - Warranty Information




"Lifetime Warranty" Information for Models:  



The main reason most customers purchase a Progressive Industries RV Surge & Electrical Protector from RV Safety Accessories Inc. is because of their impressive "Lifetime Warranty". It is unsurpassed in the industry and simply stated, they stand behind their products and guarantee their surge protectors to be free from defects in material and workmanship. Progressive Industries pledge to deliver an exceptional defective free product but it is up to the customer to properly install and maintain their surge protectors. In the event a properly installed unit proves defective under normal use and care, Progressive Industries will repair or replace the defective unit at its discretion.


The "Lifetime Warranty" only covers Progressive Industries workmanship, internal electronics, parts & materials, contained within the unit housing. Any and all damage to the outside of the unit is not covered. External damage is typically associated with a poor connection between your camper/motorhome or our EMS/SSP and shore power.


This "Lifetime Warranty" is exclusive to Progressive Industries and in lieu of all other warranties, obligations or liabilities implied by Progressive Industries. This is a non-transferable "Lifetime Warranty" and is exclusive to the original owner and covers those products purchased from an authorized dealer, retailer, or seller. Nor does the "Lifetime Warranty" cover unauthorized labor.


Please know, there are going to be unforeseen circumstances whereby the Progressive Industries EMS or SSP RV Surge & Electrical Protector will not be covered under our "Lifetime Warranty" and such instances include:


• Natural disasters: i.e., hurricanes, floods, earthquakes, etc.

• Vehicle accidents on highways, streets and/or off road.

• Failure to remove or unplug product prior to driving off.

• Failure to ensure the pedestal plug is clean and unit maintains a snug fit when plugged in; and ensuring the plug hardware
  is clean with no wear or discoloration before plugging into the portable unit.

"Lifetime Warranty" does not include the All Weather Shield Assembly



 Click on your unit below for additional information from Progressive Industries on coverage & repair options.


Warranty Damage & Repair for SSP Units


Warranty Damage & Repair for EMS-PTX Units